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Windows 7 Freezing When Using Firefox 24.0

https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987 It hasn't been pinned down, yet, conclusively, and there may be more than one cause for these crashes. You could also try restarting Firefox without add-ons have a look at this https://support.mozilla.org/en-US/kb...sing-safe-mode Jerry Hello Jerry, Thanks for your reaction. May I ask that you start your own thread. These are intended mainly as troubleshooting steps rather than as a permanent solution. http://wkpadv.com/windows-7/freezing-blue-management-10.html

I did not have any problems using IE with Flash (Active X) on the same videos. At the top of the Firefox window, click on the Firefox button, and then click Add-ons. I unchecked the box and have not had the problem since. Note: Edge on Win10 does not use ActiveX version but its own Flash. http://www.sevenforums.com/browsers-mail/306847-windows-7-freezing-when-using-firefox-24-0-a.html

It possibly is the patch for the toolbar that was released for it, that's the problem. Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. Thanks in advance for any suggestion or help. Found Calling...

You have already tried turning off JS compilers and hardware acceleration, but are crash free in Firefox's safe mode. I'm running Windows 7, 64-bit (all the latest updates) and Firefox 26. Related Bugs 1121130 RESOLVED DUPLICATE after closing Firefox, the Crash Window comes up after 20 secs ca 1110217 RESOLVED DUPLICATE crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int) Google Update NPRuntime Script Plug-in Library for Java(TM) Deploy 5.1.20513.0 NPWLPG The plug-in allows you to open and edit files using Microsoft Office applications Office Authorization plug-in for NPAPI browsers Application

I assume therefore it is an extension/plug-in? What could be the problem here? Portions of this content are ©1998–2017 by individual mozilla.org contributors. If this keeps happening, i'll just install windows 7 again.

I've run MSSSS. If this is anything like previous issues with the Norton software the Norton AV carries on working in the background and so keeps your Computer safe. Thanks. I honestly have no idea why it crashes some times and not others, but it will usually crash multiple times in a day.

in case you have trusteer rapport installed on your pc, please update it to the latest version available since it is also known to cause the exact same type of crashes check my site For support requests, do not re-use existing threads started by others, even if they are seemingly on the same subject.'') You can use [/questions/new this link] or the "Ask a Question" Wesley Branton 361 solutions 3435 answers Posted 9/19/13, 6:18 PM If no crashes are occurring in Firefox's Safe Mode, than the issue is caused by an add-on, plugin, theme or Firefox Here is a link to my earlier post about the freezing https://support.mozilla.org/en-US/questions/1079195#answer-770460 I may have unique variables, Windows 7, FF and Flash, Comcast Internet, Xfinity online, but with the freezing occurring

I have tried again and I get the same result I have had before - an Adobe dialogue box saying Adobe Acrobat Reader DC is already installed [see attached screenshot] Protected http://wkpadv.com/windows-7/windows-7-language-pack-download-without-windows-update.html Please report back soon. '''Try Firefox Safe Mode''' to see if the problem goes away. NPWLPG Adobe Shockwave for Director Netscape plug-in, version Garmin Communicator Plug-In Plugin for Wacom tablets. The crashes usually occur when I am using Google Images or Google Maps.

  1. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
  2. I'll add a few informations: about:crashes reports: bp-14f9a853-f0cb-43b1-bdf5-0e3db2131015 bp-b650bb0e-57ec-43a1-9ebf-ae6d22131015 bp-389f366c-94bs-43ff-900e-22ee42131015 Those reports appeared when i tried to print and firefox crashed.
  3. Thanks in advance!
  4. Here's Tony's update: "Re: Norton patch causes Firefox 24 to crash Hey everyone, this is getting a bit heated, and I want to take the temperature down a bit.
  5. This should bring up a Run window that contains a text field. #In that text field, type '''%APPDATA%''' and press Enter.

Please post the following information when reporting this issue: - The order of events for installing products. mousermag2 Posted 9/27/13, 10:23 AM Question owner Thank you, looks like that did the trick! See my the link here and more info in my related post - click on the link for that update. .http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-and-Chrome-30-Support-for-Norton-Toolbar/m-p/1022717#M13577 [/questions/971603?page=2#answer-485265] Hi dsherman99 - I'm using the newer version of http://wkpadv.com/windows-7/windows-7-fresh-install-bsod-whilst-applying-windows-updates.html And if it was part of the problem . . . .

MEMORY: Kingston HyperX 2x4 GB. However, Firefox is now running at 0-1% CPU, even with plugins enabled. Deserin Posted 9/21/13, 10:29 AM Question owner Here are the crash reports from today and yesterday: bp-673d67eb-0804-4ec2-b743-44b892130921 bp-e2cb82ac-e0f6-4568-9eef-7e5362130921 bp-293fa4f6-8631-4b1f-bd59-ff6fa2130920 Here are the crash reports from today and yesterday: bp-673d67eb-0804-4ec2-b743-44b892130921 bp-e2cb82ac-e0f6-4568-9eef-7e5362130921 bp-293fa4f6-8631-4b1f-bd59-ff6fa2130920

the blinking text cursor, tabs that are loading, things that are downloading, etc.), and they will continue to move if i move my...

Thanks for posting back to say disabling the toolbar resolved your issue, at least as a temporary work around. DRIVES: (1) Samsung 840 120 GB SSD (2) Western Digital blue 500 GB 7200 RPM. You may need to click the shield and disable protection to view the site navigation. GPU: Nvidia Geforce 650 TI.

If it reverts the changes i'll give a try to nightly and check but this is going really painful with windows 8. Contact Us Privacy Policy Legal Notices Report Trademark Abuse Source Code Twitter Facebook Firefox Friends Switch to mobile site Skip to main content Switch language Skip to search X Tap here jonathan_d Posted 9/26/13, 4:50 AM Question owner It was almost certainly Norton Identity Safe (NIS) Toolbar; I've been using both computers for a few days with no crashes since I disabled weblink Usually Norton have released their own updates to coincide with Firefox Releases, maybe in this instance that failed.

Either way, thanks for the tip. Windows 7 Help Forums Windows 7 help and support Browsers & Mail » User Name Remember Me? If you decide to go back, you can repeat the Clean Reinstall process, but name the new Mozilla Firefox folder to something like FxESR so you know what it is. Perform a System File Check to fix corrupted system files Win 7, 8, Vista: https://support.microsoft.com/en-us/kb/929833 See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration The crash report flagged these programs;

in menu/customize/additional toolbars/advanced. However I have the latest version, obtained through the "Update Now" button. bp-886eb5d0-cf86-412b-a1f6-747282130919 bp-0e9e5bd4-1f9b-4e61-88d0-c94002130919 bp-e4a92dc8-5bc0-479e-9b96-9ee072130919 bp-0f1b04ae-b6b1-4058-9558-a7ef32130918 bp-1c984e4c-6556-4294-9a0f-fa53f2130918 Chosen solution Deserin, Apologies, this is your own thread! Adobe Shockwave for Director Netscape plug-in, version CANON iMAGE GATEWAY Album Plugin Utility Module for IJ Wacom Dynamic Link Library The plug-in allows you to open and edit files using

Ever since I installed Firefox 24.0 on my computer, it hangs when I close it, either using X or File->Exit. mozilla Ask a question Sign In English Search Home Support Forum Firefox Firefox has started freezing on opening ... This can be done by using the [https://www.mozilla.org/en-US/plugincheck/ Mozilla Plugin Check]. Paste each ID with bp- into the reply window on the forums.

Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]] FredMcD Top 10 Contributor 2600 solutions 34941 answers Posted 7/19/15, 11:15 AM This is for Sumo's Nothing was flagged